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7 Posts
Just a few days ago I was providing information on what to do and now I am looking for the help of the group. Yesterday morning, I received the phone call, "Jon, it's Jon, guess what I am looking at? Your car is in." I was told that the car should be ready later in the day. I showed up at 4 and there she was, unwrapped, waiting to be prepped and cleaned. I finally drove out of the showroom last night at 8. This morning I was giving my brother the tour of the car and put some Buffet on the radio and was showing him the power of my B&O radio. Ten minutes later, there is no sound. I switched to FM thinking maybe the Sirius cut out or that the activation was cut off since I never did anything to activate it. But still no sound. I call the dealer and my iPhone was connected but no sound was audible from the speakers. i make it to the dealer and they pull the care into service, hook it up to the computer and "you have a dead radio amp. The sub is also showing a dead short but I am not sure if it is reading that because of the module or it is a separate issue. We should be able to have the parts in by Wednesday. We will call you when it is." Needless to say, I told them to cancel the deal, fix the radio and then call me. They were not very happy and neither am I. Did I do the right thing?