Golfdeeko I have not yet had this problem fixed. I am waiting for a centre armrest to arrive and be retrofitted (I missed this off the spec sheet when ordering). I want to get both things done at the same time. My dealer plans to do both jobs on 7 Feb. Once the B&O setup problem is fixed I will post details of the solutionGolfdeeko, you might want to check with forum member, Blackjack76. It seems he encountered the same issue. Check out this thread. I didn't find where he posted the final outcome, though, after taking the car back to the dealer.