hi all, if you think your hard done by, dont. Before I bought my A5 3.0TDI QUATTRO SPORT(superbbb) I was foolish enough to purchase a Mercedes c class AMG Diesel. The dealer gave me an umbrella, but charged me to transfer my plate, tight t**t. Now if you want quality service, go to Audi Swansea in South Wales and ask for ANDREW FARRAND. Superb customer service. He paid to transfer my plate, gave me a full tank of fuel, and gave my daughter an Audi sports jacket. Then gave me a set of Audi golf balls. NONE OF THESE WERE ASKED FOR!! The man just knows how to treat his customers, and thats why they keep going back