Audi Quality Control
Hi Europa,
Well, we all have our perceptions and reasons for them.
I have owned Audi and VW since 1981. I like them because of their design, and yes Audi do go through extensive testing to validate the design - no dispute there.
However, my point is not about design per se. Its about Quality Control. A release bearing should last 100k miles+ or the life of the car. What we appear to have here is a part failing within less than 50 hours of operation.
This is not a subtle fault - I felt slight peddle rumble when I picked up the car. Others have had stickiness in the clutch pedal from the delivery day!
How did this kind of thing get past all stages of manufacture and test?
The fact that the bearing or release mechanism is rough should have been detected during assembly at the factory, or it should have been noticed by the techs that do the track test drive on each A5/S5 as the final Quality check prior to shipment from Germany, or at the very least.... the last in the chain - the tech at the Audi Dealer doing the pre-delivery inspection!
I am embarrased to tell my friends that my $63k car has to have a new release bearing at just 4,000 miles. This type of issue is outrageous! in my opinion. I will hold out until Audi tech's here have practised a few times on other A5/S5's.
Then there are other issues with A5/S5 Quality Control (not design) that are worth mentioing;
- the seat leather stiching/padding is failing on some cars requiring some seats to be replaced (equally outrageous, IMHO),
- one Audiworld member had a heater core fail and the whole dashboard had to be removed!
- Wheel vibration for some members - from new!
- Some LED's in the DRL assembly are failing.
-others have noticed more minor things such as the print rubbing off the start/stop button.
The clutch release bearing (if it turns out to be that) is just another example of poor quality control.
The bearing issue for me is a particularly annoying one - I purchased a 2004 Passat Wagon from new - in the first 15,000 miles the front nearside bearing failed. Before 50,000 miles were out, two more had failed. Maybe VW/Audi should change the bearing supplier or do 100% inspection on all critical bearings before assembly.
Don't mis-understand me.... I love everything about Audi's - the design, the technology, style and so on - its just that I don't buy the excuse that because the model is new, we should accept poor quality control as well - these are two different issues.
respectfully,
SDS5