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Back from the stealership because of B&O

4K views 18 replies 12 participants last post by  texastate 
#1 ·
So I dropped my car off today at the dealership because of rattling in the door panels and the rear deck/subwoofer

very unhappy with the results.....

It feels like the overall quality of the B&O sound system decreased....
I feel like im not getting the bass i used to get...

When I was talking to the service rep I told him "rattling" now that im looking at the service report he wrote it down as "rear speakers are noisy"

Pretty much the rattle is still there....and I feel like through this mis-communication the tech lowered my bass output lower through vag com or something like that...is that possible??

I wish that i was just imagining this.....but somehow after listening to the same songs over and over at MAX volume...it just doesnt hit as hard as it used to....


any suggestions on what to do?? should i take it to another dealer?
Also, is there anyone in new york city that can help me compare??

:(
 
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#2 ·
IMHO I'd be inclined to take your car to a high-end car audio dealer. Despite the risk of being stitched up, and being told to replace components, I have a lot more faith in a specialist car audio expert than the muppets at your average Audi service department. (not a slur on all Audi service employees either, I know there are good one's out there!).

Audi service guys tend to run out of talent when you go back to them with the same problem more than once.
 
#3 ·
I'm interested in this too. I just had mine in for the "low bass/subwoofer" output issue, almost exactly as described by you here. I've heard the amp can be reprogrammed but don't have any data on it. Quattrings on the AW forums might know something about it, and I've posted a message to him asking. I'll update if I find anything else out, but let me know if you do as well.
 
#4 ·
I had rattles on both doors and a rattle close to the rear windshield, while listening to loud music.

Ask the Audi crew to put foam around the wire fittings inside the doors and to place foam stickers on the frame of the electric curtain.

That did the job for me.
 
#5 ·
I had a new rear sub fitted, didnt fix the vibration, then the dealer replaced the rear shelf put some pieces of foam and felt in there and sealed the edges of the underside grille with some black stuff. This worked for a while but the vibration is back again. I got the impression from the dealer that they had done all they could.
As a matter of interest if I pull down on the underside of the shelf (from inside the boot (trunk)) the vibration stops.
 
#10 ·
Some people have the same problems (like me) and it sounds horrible (I compared it to another S5 with B&O and this one sounded much better). Most comming causes: broken amp and/or sub woofer, when replaced it sounds "reasonable" (a 7.5 on a scale of 10) but don't expect a miracle system still. Still a pity the B&O DSP can not be switched off, that might be a great solution to have at least a decent system, but ok.

Mine is MY08 (sept 2007).
 
#11 ·
I wrapped the wires in my door panel by myself...and put thick foam in the rear deck....seems like a decent fix so far...

The system lacks bass but I think its a high quality system OVERALL.

I might buy some dynamat and do the whole rear deck over...but eh...i just lost the will...
 
#12 ·
I wrapped the wires in my door panel by myself...
Did you have to take the door apart to access the wires? If so, how difficult was it?
 
#14 ·
That would be great, Dave! I'm sure a lot of folks on here would appreciate those DIY instructions.

Yeah, I like to do things myself when possible. As the saying goes... if you want something done right, you gotta do it yourself. :)
 
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