[Rab88]

Hardly any of the dealers do, which is a stupid thing on their part. They could learn so much of what their customers want from car forums.I've never been to a car garage where the salesman actually knows more about the car than I do, half the time I end up telling them more about it. This actually really ticks me off, I mean surely they should be made to know everything and anything about the car they are selling.
If I was a dealer or a car salesman for a particular manufacture then I would be on as many forums as possible trying to win customers over just be providing good advice and service.....dealers are missing a trick here.

Totally agree. I always find that salesmen know very little about the cars they're selling, other than obvious facts written in front of them. I've asked various salesmen if they read audi forums, none of them so far have said yes.

They should though. It might improve their customer service and give a competitive advantage.

 

[Rab88]

We usually complain and mention bad dealers when we are unhappy with something or how we got treated. But how about making 1 thread (or separate ones for US, UK and rest of the world) with dealers/salesmen we recommend?
Or maybe there are none to recommend?

I think that would be a good Idea. Today I was at Ayr Audi (instead of Glasgow) to get my car looked at. Excellent service, and for once I never had to pay for tea or coffee!! Glasgow Audi make you pay for your tea and coffee (unless you're buying a car - typical money grabbing *******), and they also DO NOT offer to wash your car afterwards ... Ayr Audi offered to wash the car after it's warranty repair.