[wexford1]

my 09 a5 3.0 tdi was stolen and recovered two weeks later. the insurance company say that because of all the damage and needing new keys, that they want to total loss the car. but now they wont pay out for non disclosure of points on my licence. so now i'm trying to put the car back on the road, but it no longer recognises the key. when i put the key into the dash nothing happens. how did they take it, and how can i get it working again.

 

[Dave Kwatro]

Hi and welcome!

Not the best 1st post problem! Sorry to hear this.

I presume they took the car without your key? I have heard of reprogramming the security module to be able to take your car, so I guess you need a trip to the dealers or a good auto electrician/keysmith - they 'should' be able to reprogramme back to your keys.

What is the damage to the car?