Thanks for that, I'll try that later, very helpful.Check the Setup menu for the Radio, there is one option that is marked "Dx/Local" (or similar) which decides whether to accept weak stations or not? This may affect whether a particular station is accepted if it is borderline signal strength?
Also, check BBC stations in your area. If they are also poorly received, you may have an issue with your antenna. The antennas are usually in the rear screen, boot lid, or roof mounted depending on the options in your car. It is an amplified setup so poor reception could also mean an electrical issue if the amplifier is not operating.
Hope it helps, not trying to scare you, just offering alternatives from which to eliminate the obvious!
Might need to put it into the dealer then.Not the Audio amplifier, was referring to the Antenna RF amplifier. Think of it as the "aerial signal booster".
What seems odd is that my A3 was fine so I would have thought the radio in my A5 would have been much better.Try the Dx/Local setting first, then check the BBC quality in your area, and see if it is actually behaving "normally" (even if it is not ideal), before letting the dealers near your car. See also if you can receive any radio stations perfectly or if all stations are poor. Then, drive somewhere elevated like the top of a hill or somewhere that you know signals are good and see if it improves or not? This will narrow down if it is a signal quality (nothing you can do) or a signal strength (check antennas, rf amps, etc).