Joined
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35 Posts
Hi All,
I am sure I am not the only one who is really annoyed at Audi at not including 7 digit post for UK customers. Even in the new 3G MMi this will not be included please see the mail below from Audi Customer Services:-
Dear Mr Kuhlke
Thank you for your email of 15 December regarding the Audi Satellite Navigation System Postcode Search.
I have spoken to the Product Marketing team about this. They have advised that, as the UK is the only western European country with a 7 digit postcode, it was decided that the best solution overall was to allow further selection after the 5 digits to be done using the first line of the address.
No plans to upgrade the soft wear have been released and, as you may appreciate, changes do take time to be agreed and implemented. Improvements have often been made on the basis of customer comments; I have therefore ensured that the Marketing Department are aware of your feedback.
Thank you for taking the time to write to Audi. Should you have any further questions, please do not hesitate to contact me.
Kind regards
Ian Tinsley
As Ian has indicated future releases and updates may allow this, as it is only software upgrade they would need to to so people can I ask you all to post similar comments back to Audi through the mechanism Ian has suggested below:-
Dear Mr Kuhlke
Any customer concerns or feedback should be directed to Audi Customer Services. We take customer feedback seriously and will monitor the comments that are made to help the Marketing Department stay aware of any issues that are reported. The quickest way to write to us is using the comments form on the website.
http://myaudi.audi.co.uk/myaudi/sta...n2/customer_services/contact_us.template.html
If you have any further questions please contact me.
Kind regards
Ian Tinsley
I am sure if we all post Audi will understand that this feature really should be added, plus I fed up hearing from my colleague in work of how his BMW has it and Audi dont.
Sorry if I ranted on abit but really think we can sort this one.
I am sure I am not the only one who is really annoyed at Audi at not including 7 digit post for UK customers. Even in the new 3G MMi this will not be included please see the mail below from Audi Customer Services:-
Dear Mr Kuhlke
Thank you for your email of 15 December regarding the Audi Satellite Navigation System Postcode Search.
I have spoken to the Product Marketing team about this. They have advised that, as the UK is the only western European country with a 7 digit postcode, it was decided that the best solution overall was to allow further selection after the 5 digits to be done using the first line of the address.
No plans to upgrade the soft wear have been released and, as you may appreciate, changes do take time to be agreed and implemented. Improvements have often been made on the basis of customer comments; I have therefore ensured that the Marketing Department are aware of your feedback.
Thank you for taking the time to write to Audi. Should you have any further questions, please do not hesitate to contact me.
Kind regards
Ian Tinsley
As Ian has indicated future releases and updates may allow this, as it is only software upgrade they would need to to so people can I ask you all to post similar comments back to Audi through the mechanism Ian has suggested below:-
Dear Mr Kuhlke
Any customer concerns or feedback should be directed to Audi Customer Services. We take customer feedback seriously and will monitor the comments that are made to help the Marketing Department stay aware of any issues that are reported. The quickest way to write to us is using the comments form on the website.
http://myaudi.audi.co.uk/myaudi/sta...n2/customer_services/contact_us.template.html
If you have any further questions please contact me.
Kind regards
Ian Tinsley
I am sure if we all post Audi will understand that this feature really should be added, plus I fed up hearing from my colleague in work of how his BMW has it and Audi dont.
Sorry if I ranted on abit but really think we can sort this one.