7 digit Post code!

7151 Views 7 Replies 5 Participants Last post by FAI, Jan 1, 2009

jameskuhlke

Discussion Starter · Dec 27, 2008

Hi All,

I am sure I am not the only one who is really annoyed at Audi at not including 7 digit post for UK customers. Even in the new 3G MMi this will not be included please see the mail below from Audi Customer Services:-

Dear Mr Kuhlke

Thank you for your email of 15 December regarding the Audi Satellite Navigation System Postcode Search.

I have spoken to the Product Marketing team about this. They have advised that, as the UK is the only western European country with a 7 digit postcode, it was decided that the best solution overall was to allow further selection after the 5 digits to be done using the first line of the address.

No plans to upgrade the soft wear have been released and, as you may appreciate, changes do take time to be agreed and implemented. Improvements have often been made on the basis of customer comments; I have therefore ensured that the Marketing Department are aware of your feedback.

Thank you for taking the time to write to Audi. Should you have any further questions, please do not hesitate to contact me.

Kind regards

Ian Tinsley

As Ian has indicated future releases and updates may allow this, as it is only software upgrade they would need to to so people can I ask you all to post similar comments back to Audi through the mechanism Ian has suggested below:-

Dear Mr Kuhlke

Any customer concerns or feedback should be directed to Audi Customer Services. We take customer feedback seriously and will monitor the comments that are made to help the Marketing Department stay aware of any issues that are reported. The quickest way to write to us is using the comments form on the website.

http://myaudi.audi.co.uk/myaudi/sta...n2/customer_services/contact_us.template.html

If you have any further questions please contact me.
Kind regards

Ian Tinsley

I am sure if we all post Audi will understand that this feature really should be added, plus I fed up hearing from my colleague in work of how his BMW has it and Audi dont.

Sorry if I ranted on abit but really think we can sort this one.

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REB_A5

· #2 · Dec 27, 2008

The problem is that in order for SatNav manufacturers to utilise 6 or 7-Digit postcode search on their systems, I believe that they have to pay the Post Office (or whoever owns the PostCodes database) a hefty licence fee.

Last time I had a BMW (2007) it didn't have more than 4 or 5 character search for post codes either.

I bet that the lower end of the market has some makers who do pay the fee. I know TomTom do.

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doubledoom

· #3 · Dec 28, 2008

Reb is right. The excuse from Audi is blaming it on the software but in reality its because they dont want to pay to have the full post code.

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jameskuhlke

Discussion Starter · #4 · Dec 28, 2008

I dont understand though I am sure so many more people would buy the Sat Nav if they pay the fee, or surely Audi could pay the fee and charge more. I would be happy to pay extra and have full post code. I am sure if we all moan enough at them they may finally decide to purchase it.

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FAI

· #5 · Jan 1, 2009

Well I'm not sure how the post codes in the UK work, but if you ask me, I don't like the Navigation. It seems they put their very minimum in designing a Navigation system, unlike Lexus and Infiniti. It's a shame not only because Audi is a big car manufacturer, but also because we paid a lot of money for that Navigation System.

In my brothers Infiniti FX35, you can just type in the name of the store you want to go to, and it will show you directions, but my 3-day old car doesn't do so. Also it is confusing to figure out which road you are headed to, especially when the MMI screen is in use by a passenger. The arrows aren't enough to direct you to where you should be going because it doesn't give the name of the road you should go to in the AMI screen. Yukk it disgusts me thinking about it.

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doubledoom

· #6 · Jan 1, 2009

In my brothers Infiniti FX35, you can just type in the name of the store you want to go to, and it will show you directions, but my 3-day old car doesn't do so.

That may be a European thing. You dont drive to a shop. You drive to a two centre and park in one of the car parks. Or you drive to a shopping centre and park there. You dont drive up to the front of the shop in most cases unless its an out of town retail park and retail parks do appear in the Nav.

If the restaurant coverage is anything to go by its patchy and obsolete in many cases. So, i wouldnt want to rely on it.

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Deepmeister

· #7 · Jan 1, 2009

jameskuhlke said:
I dont understand though I am sure so many more people would buy the Sat Nav if they pay the fee, or surely Audi could pay the fee and charge more. I would be happy to pay extra and have full post code. I am sure if we all moan enough at them they may finally decide to purchase it.

In my view, I have to say that the SatNav is the A5 is better than a standalone device because of its integration into the car and the neatness of the solution, but that has to be its only redeeming feature. In my A4 saloon and A4 Cab, the RNS-E was fitted and I assumed the A5 SatNav would be at least the same if not better. The RNS-E is significantly more advanced which is surprising since they are largely the same in software terms.

The RNS-E has a delightful split screen when nearing a junction, it has a compass in the DIS, and also shows you your present street location in the DIS even when not navigating. There are two SD slots for MP3s in the RNS-E and none in the A5 unless the A5 has the optional Audi Interface. Worse yet, the address database in the RNS-E goes to house number directly wheras the A5 takes you to ranges like 1-49 or 2-50 depending on odd or even side of the road. The list goes on.

I hope the newer 3D version is significantly better and can be retrofitted...!

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FAI

· #8 · Jan 1, 2009

That may be a European thing. You dont drive to a shop. You drive to a two centre and park in one of the car parks. Or you drive to a shopping centre and park there. You dont drive up to the front of the shop in most cases unless its an out of town retail park and retail parks do appear in the Nav.

Thank you for giving me some driving tips, appreciate it. I just had to think out of the box to figure it out.

but my point is, for example you want to go to a safeway, if u type safeway in the MMI, it won't show you where it is. So u have to put in Safeway's address.
Safeway is a supermarket in the US.

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