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Check out the Consumer Rights Act 2015.
If you were not made aware of the issues before you bought it by the seller, then the car is not of satisfactory quality.
If you had complained to the dealer within 30 days of buying the car you would have the statutory right to reject it and get a full refund.
After that but within the first 6 months you have the right to a repair, replacement car or refund. If the seller chooses to repair they are only allowed one attempt and have to carry out the repairs in reasonable time. Within the first 6 months the burden of proof is on the seller to show that the faults did not exist when the car was sold to you.
You need to contact the seller and ask for a refund. They can offer you a repair or replacement as an alternate remedy.
If they play hardball you need to complain formally in writing. Check if the seller is a member of a motor trade organisation that has a dispute resolution process and tell the seller you will be complaining to them too.
If none of that solves it write a formal Letter Before Claim giving them 14 days to sort it out before you file a Money Claims Online/small claims court claim.
See more here (and consumer advice contact number):
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If you were not made aware of the issues before you bought it by the seller, then the car is not of satisfactory quality.
If you had complained to the dealer within 30 days of buying the car you would have the statutory right to reject it and get a full refund.
After that but within the first 6 months you have the right to a repair, replacement car or refund. If the seller chooses to repair they are only allowed one attempt and have to carry out the repairs in reasonable time. Within the first 6 months the burden of proof is on the seller to show that the faults did not exist when the car was sold to you.
You need to contact the seller and ask for a refund. They can offer you a repair or replacement as an alternate remedy.
If they play hardball you need to complain formally in writing. Check if the seller is a member of a motor trade organisation that has a dispute resolution process and tell the seller you will be complaining to them too.
If none of that solves it write a formal Letter Before Claim giving them 14 days to sort it out before you file a Money Claims Online/small claims court claim.
See more here (and consumer advice contact number):
Getting help from a motor trade association
How to find out if a dealer is a member of a trade association and whether they can help you sort out a problem with a dealer.
www.citizensadvice.org.uk
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