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As per Racks post this happens all the time and people need to relax a bit about it. Let’s say the leather on the drivers seat got scratched during the PDI at the dealer or an alloy got damaged or a window cracked, if that item was replaced would the car no longer be new? Of course it would, it’s just people think that as soon as a body panel or paintings involved it’s a big deal. It’s not. If done properly there’s no difference.
Daniel you obviously feel this is wrong .
As I stated in my earlier post if they are using cheap copy parts they are in breach of the legal argument which says a damaged new car properly repaired is still new. On the basis that your claim is correct the only reason this dealer and/or his approved repairer can get away with it is because no one has reported them. So over to you Daniel.
Either trading standards or audi UK would be good places to start. You are the one in possession of the details so you are the one who can do something about it and make a difference.
We can empathise to a certain extent but we can't do anything about it. You can. So stop moaning and get off your arse.
Either do something about it or get over it.
Just a thought. You buy a new house. It cost a bit more than an audi. You snag it and it has a few faults (the only new house we ever bought had a snagging list of 162 items, but then I am picky).
So the builder then fixes everything, its caused you no inconvenience coz you haven't moved in, and everything is now perfect. Would you then expect to be able to reject the house or get a whopping discount?
So just to clarify, you are comparing a complete front end and engine replacement after a car was dropped from the rear end of a delivery truck to a leather scratch on a drivers seat? .Also Just because you are happy to purchase a car thats had that work done to it and not be notified doest mean the next person should also follow suit. personally i would not be bothered one bit about a dealer not notifying me of work such as glass or scratches being corrected, however once there has been any work carried out towards the main parts of the car such as structure and engine i feel the dealer be legally obliged to inform any potential buyers up front! not wait until asked. the dealers are clearly sending the cars to local crash and repair centres all around the country along with every one else's second hand cars that get registered as category write offs after having similar damage or less, only difference is because the car is from a dealer and not yet registered no one will know and it does not need to be registered. funny how you will text check a car that you buy second hand and be put of if the car has had any work done to it. yet it seems there is no such issue with buying from a dealer doing the same thing. this is just my opinion however and every one is entitled to there own.
Well this thread has provoked some "scandal". But a car, in a way, is no different to other consumer products. Until it is registered then it has no "history" so anything can happen. In Roma, several years ago when Fiat launched the Punto, my mother in law wanted a "new" Uno. Guess what?? The local Fiat dealer found one and goodness what a pile of shit it was. The doors did not shut correctly, the battery was off a smaller car and failed after a few months but she was happy!!!! This car had fallen off a transporter for sure and was bent. It happens.