Dubious sales technique - Audi A5 Forum & Audi S5 Forum
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post #1 of 4 Old 8th January 2017, 02:05 PM Thread Starter
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Dubious sales technique

I bought a new S5 in 2015 and I have been very happy with my purchase. I was passing the Audi showroom near Piccadilly and popped in to have a look at the new MMI. They had an A5 sportback and I looked around.
I mentioned to the sales staff that I have the current S5 with a 3.0 supercharged V6 and I've heard the new S5 will also have a 3.0 engine. Both staff members were adamant that my car is a naturally aspirated. I explained I definitely have a supercharger but they said they had just completed their corporate training for the new A5/S5 and that they had been told to tell customers that the old S5 doesn't have a supercharger and that the new engine has a turbo. We all just stood there looking at each other, they thought I was a bit strange for challenging them and I couldn't believe this was their official line.
I am not on a vanity trip, I know the new car will be better, but do Audi really have to lie about the previous car?

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post #2 of 4 Old 8th January 2017, 06:42 PM
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The two staff members you met are obviously brand new to Audi. If you think about it, the Audi trainer was correct in saying that the B9 S5 does not have a supercharger because it uses a turbocharger. I don't think the Audi trainer was lying to the sales staff. The sales staff understood it wrong because they didn't know the previous gen S5 any better. If I were you, I would have invited the staff you met to view your S5's engine bay and show them the supercharger that sits in the 'V' of the V6 engine. That will probably compel them to read up on info concerning the B8 and B8.5 models so they won't end up embarrassing themselves in front of other customers.

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post #3 of 4 Old 9th January 2017, 12:26 AM
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Presumably they have it confused with the B8 S5 Coupe, which was only available as a 4.2 V8. Only the SB and Cabs were 3.0 V6 supercharged. The V8 Coupe was then replaced with the same 3.0 V6 with the B8.5.

But yea, no reason to lie about the current models in a vain attempt to make the new one seem better. Some people prefer turbos over supers anyway....

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post #4 of 4 Old 9th January 2017, 12:28 AM
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since when can we believe the word from any car-salesman ??
this story only confirms what I have felt and known for years and years
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