Hi guys,
I have (had!) a A5 S-line 1.8 TSFI 12 reg until last weekend when I was driving back from the in laws with the wife and 8 month old daughter and the car caught fire.
Luckily we managed to get out in the 30 seconds between pulling over and flames coming from the engine bay but I just wanted some advice as to how I can proceed. The car is a total loss and is currently with the insurance company but surely audi need to take some responsibility here. I noticed they had done a recall on 2013 onwards vehicles but mine obviously wouldn't have been included.
I am yet to find out the cause but should I be complaining to Audi UK about this? My concern is it hasn't got full audi service history (a local audi specialist has done the servicing) so I imagine that will be their stock answer however it is pretty disgraceful that they can fob these incidents off when we could have been injured or worse through no fault of our own!
Pics are too large to upload but they are pretty devastating lol
I have (had!) a A5 S-line 1.8 TSFI 12 reg until last weekend when I was driving back from the in laws with the wife and 8 month old daughter and the car caught fire.
Luckily we managed to get out in the 30 seconds between pulling over and flames coming from the engine bay but I just wanted some advice as to how I can proceed. The car is a total loss and is currently with the insurance company but surely audi need to take some responsibility here. I noticed they had done a recall on 2013 onwards vehicles but mine obviously wouldn't have been included.
I am yet to find out the cause but should I be complaining to Audi UK about this? My concern is it hasn't got full audi service history (a local audi specialist has done the servicing) so I imagine that will be their stock answer however it is pretty disgraceful that they can fob these incidents off when we could have been injured or worse through no fault of our own!
Pics are too large to upload but they are pretty devastating lol